Our specialist teams can be employed to operate care homes or care services on behalf of both owners who wish to step away from day to day operational duties, and investors who wish to see the valuable assets they have invested in operated by a safe and experienced pair of hands. All management contracts are tailored to specific requirements.
We have a proven track record of working hand in hand with operators, regulators, commissioning authorities and financial institutions to bring confidence back into a care home or support service. We are recognised by regulators and commissioners along with banks, investors and their own advisors. The credibility we bring to the table helps to enable a successful turnaround with the co-operation of all stakeholders.
Our teams have extensive experience of working with banks and insolvency practitioners when both an insolvency process is unavoidable or, when a decision is made early enough to appoint us and avoid an insolvency process. We have worked with many care homes and services under Administration or Receivership, and have a solid track record in preparing businesses for a smooth sale. When appointed early enough, our teams have never failed to support a service back to mainstream lending or a planned consensual sale.
External quality assurance testing of care services provides an independent assessment of the quality of care for an operator and the management team. We test all essential regulations relevant to CQC, CSSIW and the Scottish Care Inspectorate, and use our results and written findings to illustrate improvements in a service. Our tools provide a basis for us to advise you on how best to address issues, and all of our written findings are accompanied by an Action Plan to implement.
Our teams can help with assessing training requirements, assisting providers and implementing robust training plans and support frameworks for staff. We also provide select training workshops. Our services are competitively priced and can be tailored to each client’s specific needs, meeting all regulatory requirements throughout England, Wales and Scotland.
A lot of our clients employ us for specific projects or challenges such as portfolio review in order to diversify a business to be future proof and meet current and future demand. This may involve investigating requirements through local authorities, CCGs and NHS Trusts and advisory groups. Property assessment is also important in ensuring a future proof business, meeting modern care needs.